Last Updated: 8 August 2025
At Jai Gurudev Printers, we strive to provide high-quality printing products and services. If you are not entirely satisfied with your purchase, please read our refund and return guidelines below.
1. Eligibility for Returns
-
Items can be returned within 3 days from the date of delivery.
-
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
-
Custom-printed or personalized products are non-returnable unless they arrive damaged or with a printing error caused by us.
2. Non-Returnable Items
-
Customized or personalized products.
-
Digital files or downloadable products.
-
Products damaged due to customer mishandling.
3. Return Process
-
Contact us at jaigurudevprinter@gmail.com or +919811568525within the return period.
-
Provide your order number, product details, and reason for return.
-
Our team will confirm if your return is eligible and provide instructions.
-
You will be responsible for return shipping costs unless the item is defective or we made an error.
4. Refund Process
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 2 days to your original payment method.
-
Shipping charges are non-refundable unless the return is due to our error.
5. Damaged or Incorrect Items
If your order arrives damaged or incorrect:
-
Contact us within 2 days of delivery with photos of the product and packaging.
-
We will arrange a replacement or issue a full refund at no extra cost to you.